Printemps.com - Luxury Fashion for Men, Women & Beauty

ESSENTIAL SERVICES

Find all the essential services in your Printemps shop

tax refunds

If you are a non-European Union resident, you are automatically eligible for a 12% tax refund on purchases starting from €100.01. This refund is processed directly within Printemps.

Personal Shopping

A free exclusive service with no purchase minimum, available in-store and online. Wherever you are, our Personal Shoppers are here to guide you through printemps' 3000 brands, to help you find just what you're looking for.

Parking

Park in peace, and shop away!

gift card

Everyone has their own personal style, and it's not always easy to find the perfect gift. Short on time or inspiration? With a gift card, you can always be certain that friends and family receive exactly what they wished for.

PRINTEMPS SPACES

At Printemps, stay informed! Our teams are at your disposal to offer information and aid over the course of your shopping trip. Don't hesitate to ask any questions at Printemps Welcome Booths in-store.

returns and exchanges

Thanks to our exclusive services, you can change your mind about an article and bring it back within 30 days in order to exchange it or be reimbursed.* So you can buy without a second thought! Directly at in-store sales points. *We will exchange or reimburse articles purchased within the last 30 days, in their original condition and including all attachments, including packaging and tags, in perfect condition, unused, unwashed, and undamaged, with the exception of food products, upon presentation of sales receipt and in the presence of the client. Failing any of these conditions, the exchange or return cannot be made. The company reserves the right to refuse a reimbursement or exchange.

lost and found

While shopping, it's easy to forget or lose a bag, a wallet, a cell phone, or other objects. Our adapted service is at your disposal, and our teams will do their best to help. And if you find a lost item, don't hesitate to entrust it to us!

SHIPPING

Enjoy your stay in the City of Lights without any extra baggage: we offer a shipping service in-store. Ask for more information from our sales associates.

hands free shopping

Carrying too many bags and articles? We offer a special service adapted for clients, allowing you to combine, pay for, and pick up your purchases in the same place. Don't hesitate to enquire with a sales associate at your favorite Printemps location.

Wifi

Communicating, working, looking for information? With WiFi available at all of our locations, enjoy your shopping session in total peace of mine. Don't hesitate to ask for more information at Printemps Service spaces.

alterations

At Printemps, you're in charge of the ‘fit. Questions or hesitations about a garment? Be sure to talk to a sales associate — our team members have well-trained eyes and are always available to advise clients on the cut of a given article, dressing for one's silhouette, and to listen to your needs.

Click&Collect

Click&Collect is a free service that allows you to place order online at Place des Tendances or Printemps.com and pick it up in-store, benefitting from all the perks of the in-person experience.