CYBER MONDAY : jusqu'à -50% et -10% supplémentaires*

Livraison offerte et délais de retour prolongés pour les fêtes*

Stores

Club Printemps
Services

Stores

Hello

My account

My Club Printemps account

My purchases and returns

Sign out

pour bénéficier d'offres et avantages exclusifs
et profiter de votre programme de fidélité

Your wishlist is empty

Ajouté à ma wishlist

It looks like your cart is empty!

How about filling it with new items, trendy pieces, or looks you’ve saved on your wishlist?

See my wishlist

See new items

Added to your bag

Tous

Women

Men

Nous sommes désolés il n'y a pas de résultat(s) pour "" 👻

Vos dernières recherches

Effacer

Need help?

Nos personal shoppers vous accompagnent et vous conseillent pour dénicher vos pépites.

Suggestions

Les plus recherchés

Vos tops marques

What's trending

Products

Explorer

Club Printemps

FAQ

Fashion tips

Store

The essentials

Added to your bag

Ajouté à ma wishlist

Update your delivery country/region and default currency

Set the language that you wish to use on this site

Définissez la langue dans laquelle vous souhaitez naviguer sur le site

Français

Français
English
Français
English
Français
Français
Allemand
Français
English
Français
English
Français
English
Français
English
Français
English
Arabe
English
Français
English
Français
English

Choose the currency and the country where you want your item(s) to be shipped

Choisissez votre devise et définissez le pays ou la région où vous souhaitez faire livrer vos achats

France - euro (€)

Austria - euro (€)
Belgium - euro (€)
Colis Expat - Euro (€)*
France - euro (€)
Germany - euro (€)
Ireland - euro (€)
Italy - euro (€)
Luxembourg - euro (€)
Netherlands - euro (€)
Portugal - euro (€)
Qatar - Riyal qatarien (QR)
Spain - euro (€)
United Kingdom - pound sterling (£)

Save your changes

Version francaise English version

*The ColisExpat service enables the client’s order to be shipped to a French address, from which it will be re-shipped to a selected country. ColisExpat guarantees parcel shipment from this address regardless of the country of destination.

Vous êtes sur Printemps.com
Belgium

Continuer sur Printemps.com France

Continue on printemps.com Belgium

Pour information, certaines marques vendues sur Printemps.com ne sont pas livrées hors France.

You are on printemps.com
Belgium

Continue on printemps.com France

Continue on printemps.com Belgium

For your information, some brands sold on Printemps.com are not delivered outside of France.

🎄Christmas
- Gift Ideas
❄️ cold front
- Women
- Men
New !
- WOMEN
- MEN
- Beauty
Women
- IN THE SPOTLIGHT
- IN THE SPOTLIGHT
- Here comes the sun
- New !
  Categories
  
  CLOTHING
  
  Shoes
  
  Bags
  
  Accessories
  
  All New Arrivals
  
  New Designers
  
  Samsoe samsoe
  
  ZAPA
- Brands
  New Designers
  
  Tommy hilfiger
  
  Samsoe samsoe
  
  Les créateurs iconiques
  
  Jacquemus
  
  Prada
  
  Marc jacobs
  
  Chloé
  
  Miu miu
  
  Alexander mcqueen
  
  Lancel
  
  Courrèges
  
  Off-white
  
  Moncler
  
  Jérôme Dreyfuss
  
  Moschino
  
  Les créateurs à découvrir
  
  By far
  
  Coperni
  
  Marine Serre
  
  Simone rocha
  
  Birkenstock
  
  Alberta ferretti
  
  Vivienne westwood
  
  Casablanca Paris
  
  Jérôme Dreyfuss
  
  Saison 1865
  
  Toteme
  
  Zimmermann
- CLOTHING
  Categories
  
  Coats
  
  Dresses
  
  Tops and t-shirts
  
  Jeans
  
  Jackets
  
  Knits and jumpers
  
  Shirts
  
  Trousers
  
  Sweats and hoodies
  
  Skirts
  
  Shorts
  
  Jumpsuits
  
  Lingerie and pyjamas
  
  Swimwear
  
  All clothing
  
  Top Brands
  
  Jacquemus
  
  Courrèges
  
  Ami Paris
  
  Prada
  
  Moncler
  
  Off-white
  
  Zadig & Voltaire
  
  Alexander mcqueen
  
  Chloé
  
  Saison 1865
  
  View more
  
  COURRÈGES
- Shoes
  Categories
  
  Sneakers
  
  Ankle boots
  
  Flat shoes
  
  Boots
  
  Sandals
  
  Heels
  
  Mules
  
  Flip flops and sliders
  
  Slippers
  
  Top Brands
  
  Prada
  
  Chloé
  
  UGG
  
  Balmain
  
  Alexander mcqueen
  
  Birkenstock
  
  Calvin klein
  
  Guess
  
  Jimmy choo
  
  Tommy hilfiger
  
  VEJA
  
  View more
  
  BOOTS
- Bags
  Categories
  
  Accessoires de sacs et bagages
  
  Belt bags
  
  Tote bags
  
  Mini bags
  
  Baskets bags
  
  Small leather items
  
  Clutch bags
  
  Briefcase
  
  Handbags
  
  Shoulder bags
  
  Bucket bags
  
  Backpacks
  
  Travel bags
  
  Sacs de Sport
  
  All bags
  
  Top Brands
  
  Jacquemus
  
  Prada
  
  Chloé
  
  Jérôme Dreyfuss
  
  Coperni
  
  Coach
  
  By far
  
  Givenchy
  
  Lancaster
  
  Lancel
  
  Marc jacobs
  
  View more
  
  VANESSA BRUNO
- Accessories
  Categories
  
  Hair accessories
  
  Jewellery
  
  Belts
  
  Hats
  
  Socks
  
  Ties
  
  Miscellaneous
  
  scarves
  
  Gloves
  
  Sunglasses
  
  Face masks
  
  All accessories
  
  Top Brands
  
  Anita Berisha
  
  In Printemps Paris
  
  Aurelie Biderman
  
  Bottega veneta
  
  Charlotte Chesnais
  
  Justine Clenquet
  
  La Manso
  
  Prada
  
  Saint laurent
  
  Vivienne westwood
  
  View more
  
  SAISON 1865
- LIFESTYLE
- BRADERIE
- OUTLET
- Magazine
Men
- View all
- IN THE SPOTLIGHT
- IN THE SPOTLIGHT
- Here comes the sun
- New !
- OUTLET
- Brands
- CLOTHING
- Shoes
- Bags
- Accessories
- LIFESTYLE
- BRADERIE
- Magazine
- Services
Beauty
- Beauty Days
- IN THE SPOTLIGHT
- IN THE SPOTLIGHT
- New !
- Brands
- Care
- fragrances
- Makeup
- Makeup
- Candles
- BEAUTY FOOD
- Accessories
- Accessories
- Gift sets
- Our concepts
- Gift sets
- Services
- Magazine
Gifts
- IN THE SPOTLIGHT
- IN THE SPOTLIGHT
- New !
- Brands
- GORGEOUS GIFTS
- High tech
- Leisure
- Home
- Candles
- ANIMALS
- Candles
BRADERIE
- Women
- Men
Brands
- WOMEN
- MEN
- Beauty
- Lifestyle
- Stores
Trends

Stores

🎄Christmas

Gift Ideas

❄️ cold front

Women

Men

New !

WOMEN

MEN

Beauty

Women

IN THE SPOTLIGHT

New !

CLOTHING

All clothing >
Coats
Dresses
Tops and t-shirts
Jeans
Jackets
Knits and jumpers
Shirts
Trousers
Sweats and hoodies
Skirts
Shorts
Jumpsuits
Lingerie and pyjamas
Swimwear

Shoes

All shoes >
Sneakers
Ankle boots
Flat shoes
Boots
Sandals
Heels
Mules
Flip flops and sliders
Slippers

Bags

All bags >
Accessoires de sacs et bagages
Belt bags
Tote bags
Mini bags
Baskets bags
Small leather items
Clutch bags
Briefcase
Handbags
Shoulder bags
Bucket bags
Backpacks
Travel bags
Sacs de Sport

Accessories

All accessories >
Hair accessories
Jewellery
Belts
Hats
Socks
Ties
Miscellaneous
scarves
Gloves
Sunglasses
Face masks

Men

IN THE SPOTLIGHT

New !

CLOTHING

All clothing >
Coats
T-shirts & polos
Shirts
Jackets
Trousers
Jeans
Knits and jumpers
Sweats and hoodies
Suits
Shorts
Underwear and pyjamas
Swimwear

Shoes

All shoes >
Sneakers
Ankle boots
Flat shoes
Sandals
Flip flops and sliders
Mules
Slippers

Bags

All bags >
Belt bags
Tote bags
Mini bags
Small leather items
Clutch bags
Briefcase
Backpacks
Travel bags
Shoulder bags
Handbags
Bucket bags

Accessories

All accessories >
Jewellery
Straps
Belts
Hats
Socks
Ties
Miscellaneous
scarves
Gloves
Sunglasses
Face masks

Beauty

IN THE SPOTLIGHT

New !

Care

All beauty care >
Skincare
Body care
Sun
Hair care
Beard care

fragrances

All fragrances >
Eaux de toilette et parfum
Eaux de cologne
Extrait de parfum
Soins parfumés

Makeup

All makeup >
Lips
Nails
Palettes
Face
Eyes

Accessories

All accessories >

Gift sets

All gift sets >

Our concepts

Gifts

IN THE SPOTLIGHT

New !

GORGEOUS GIFTS

High tech

Leisure

Home

Candles

ANIMALS

BRADERIE

Women

Men

Brands

WOMEN

MEN

Beauty

Lifestyle

Stores

Trends

What's trending

The magazine

Store news

Services

Chat with a Personal Stylist

Club Printemps loyalty program

Referral offer

My e-gift card

Delivery and returns

3x CB plan

Need help?

Club Printemps

home
at your service
need help
FAQ

RETURNING ONE OR MORE ITEMS
I HAVE ALREADY MADE MY RETURN

SPECIAL ADVANTAGES
PRINTANIA ACCOUNT
QUESTIONS RELATED TO PERSONAL DATA

PAYMENT
REFUNDS
E-GIFT CARD

ITEM AVAILABILITY
SIZE GUIDE

Faq

Need help with your order? Looking to track your package? Questions on returns and exchanges? Our FAQ page is here to help you find the answers you?re looking for.

RETURNING ONE OR MORE ITEMS

Returns must be made within 21 days upon receipt of your order.
Items should be new, unworn and in their original packaging.

The price tag including bar code and product name should not be removed.
Any items returned damaged, incomplete, worn or soiled will not be accepted or refunded.

Bags and Accessories

Items should be returned as received, in their original packaging complete with certificates of authenticity and designer labels intact.

Shoes

Shoes should not be worn except for being tried on. The soles should be smooth and in new condition, with no scratches, showing they have been worn.

The shoe box must be in perfect condition and must not be used as a shipping box under any circumstances. Shoe boxes should not be taped or written on.

Lingerie and Swimwear

Briefs, swimsuits and bikini bottoms should be tried on over underwear. Please ensure that adhesive protective slips are not removed. 

Beauty

Beauty items must be returned in their original, unsealed packaging with the protective plastic film and the lid intact. Items cannot be tried on and must be in new condition, unopened, unused, undamaged, unsullied, untested. To return a beauty item, be sure to return the items in the original package; which has been the subject of numerous conclusive tests. This packaging is indeed resistant to all possible shocks, drops and handling during the delivery of the package. If, however, your package after opening does not allow the return of beauty items in good conditions, we urge you to find an appropriate container or box and to carefully package the returned items to ensure maximum protection during transport.   

Gifts

Have you received a gift? To arrange for a gift to be returned, please contact our customer service for more information.

In general, if the condition of the parcel once opened cannot be reused for your return, please use other appropriate packaging, carefully wrapping the items to ensure they are properly protected during transport.

A returns form/voucher should be enclosed with your order on delivery. In the absence of a returns form with your order, you can print one by logging into MY ACCOUNT and selecting "RETURN AN ITEM").

Once we have received your return, it will be processed within 48 to 72 hours. Returns that do not meet the conditions above will not be accepted.

Returns must be made within 30 days upon receipt of your order.
Under these terms and conditions, returns are free of charge from the United Kingdom, France, Benelux countries and Germany.

Outside of these terms and conditions, shipping costs are at your own expense. For any questions, please contact our Customer Service.
For returns from other international countries, an amount of €/£12 will be deducted from your refund.

The returns form is provided in your delivery parcel. If it has been misplaced or thrown away, you can create a new returns form from your account:

You are a Printemps.com customer:

Log into MY ACCOUNT on the Printemps.com website.

Select ‘My sign in details.’

From MY ORDERS in the left-hand column, select ‘Make a Return.’

Select one or more items to return.

If you are making a return, choose the reason for the return and how you would like to be refunded (refunds are made through your original payment method or by credit voucher).

Select the returns option of your choice.

Print out your form, place it inside your parcel and attach the shipping label to the parcel.

Drop it off at a Post office branch.

Your return will be processed within 5 to 7 business days.

You have placed your order as a guest:

You have received an e-mail confirming your order, where you will find a link enabling you to make a return.

Click on the link.

Select one or more items to return.

If you are making a return, choose the reason for the return and how you would like to be refunded (refunds are made through your original payment method or by credit voucher).

Select the returns option of your choice.

Print out your form, place it inside your parcel and attach the shipping label to the parcel.

Drop it off at a Post office branch.

Your return will be processed within 5 to 7 business days.

If you cannot create your returns form, this may be because more than 30 days have passed since the date you received your order or placed your order as a Guest.
For any questions, please contact our Customer Service or email us at customer-service@printemps.com.

You have placed your order as a guest:

You have received an email confirming your order, where you will find a link enabling you to make a return.

Click on the link.

Select one or more items to return.

If you are making a return, choose the reason for the return and how you would like to be refunded (refunds are made through your original payment method or by credit voucher).

Select the returns option of your choice.

Print out your form, place it inside your parcel and attach the shipping label to the parcel.

Drop it off at a Post office branch.

Your return will be processed within 5 to 7 business days.

To a Post office branch.

I HAVE ALREADY MADE MY RETURN

If you paid with a credit voucher and you need to make a return, your refund will be made with a new credit voucher. This voucher will be sent to you by e-mail when your return is processed. It is presented as a code containing letters and numbers and is valid for six months. The credit voucher can be used on several occasions for different orders.

If you paid with a Printania Discount Voucher: The Printania Discount Voucher is not a credit voucher. In the event of a refund, and in accordance with the Printania programme general sales terms and conditions, discount vouchers cannot be refunded, even in the event of an order being partially refunded. You can find all the Printania programme's general sales terms and conditions by clicking on the following link https://www.printempsfrance.com/conditions-generales-du-programme-de-fidelite-printania

A refund will be issued within 3 to 5 business days after our team has approved your return.
This may take longer if a return requires further inspection. As a result, processing may take up to two weeks from the date of receiving your goods.

Please note that if your card has a deferred debit payment facility, your refund will also be deferred.
If you have not received confirmation of your refund two weeks after you returned your purchase to us, please contact our Customer Service or email us at customer-service@printemps.com.

SPECIAL ADVANTAGES

To calculate your TIER POINTS and your SHOPPING POINTS, we use the amount on your final receipt for Printemps purchases you have made, after deduction of your vouchers. For example, when you buy a pair of trousers for €/£150 and you use a €/£10 voucher, you pay an amount of €/£140 which earns you 70 SHOPPING POINTS and 70 TIER POINTS.

There are no permanent collections on Printemps.com. You earn tier points and shopping points on all your purchases and you can use your Printania vouchers for any item you wish to purchase.

The ‘Favourite Brands’ option is available exclusively in Printemps stores (excluding Printemps Louvre, Brest, Caen and Tours).

The Printania day is exclusively for use in Printemps.com stores.

The Printania card allows you to earn points with each purchase gaining access to increasingly generous service tier in addition to receiving €/£10 vouchers. You will benefit from a personalised loyalty programme and will earn vouchers quicker. Throughout the year, you will also receive personal invitations to special events, exclusive sales and previews.

With each purchase on www.printemps.com, your Printania card enables you to earn SHOPPING POINTS and TIER POINTS.

Silver: €/£2 of purchases = 1 SHOPPING POINT and 1 TIER POINT.
Ruby: €/£2 of purchases = 5 SHOPPING POINTS and 1 TIER POINT.
Gold: €/£2 of purchases = 8 SHOPPING POINTS and 1 TIER POINT.
Platinum: €/£2 of purchases = 10 SHOPPING POINTS and 1 TIER POINT.

SHOPPING POINTS enable you to earn vouchers. 1000 SHOPPING POINTS = 1 voucher worth €/£10.

TIER POINTS enable you to access 4 tier levels with increasingly generous services and special advantages.

Silver: From 0 TIER POINTS
Ruby: From 500 TIER POINTS
Gold: From 2,000 TIER POINTS
Platinum: From 5,000 TIER POINTS

SHOPPING POINTS will expire if the card holder is inactive (no purchases made using their Printania card) for a period of 18 months from the date of their last purchase.

TIER POINTS are valid for a one-year period, from the point of being awarded the tier. If the TIER POINTS threshold is lower than the minimum authorised for that tier, the holder's tier will be reviewed once a year. This is based on the number of TIER POINTS allocated, on the anniversary date of the most recent tier awarded.

Throughout the year, the Printania programme offers personalised loyalty promotions, invitations to specific events, private sales and previews. To enjoy these rewards, the following details in your personal account must be provided: your last name, first name, e-mail address, an agreement to receive e-mails, text messages or direct mail along with your postal address and phone number. Please check that all this information is up to date by visiting MY ACCOUNT section on the Printemps.com website or by logging in to your personal account on www.printempsfrance.com/espaceprive.

You can check your TIER POINTS and SHOPPING POINTS balance, your tier, the number of vouchers and all your rewards in the Printemps store or by logging in to your personal account on www.printempsfrance.com/espaceprive

TIER POINTS and SHOPPING POINTS earned through the Printania loyalty programme have no market value and cannot be transferred to a third party. You can, however, add a joint card holder to your Printania card and share your TIER POINTS and SHOPPING POINTS. You will enjoy the same tier and rewards, and your points will be assigned to the same account. You will then have the opportunity to earn €/£10 vouchers more quickly, which you or your joint cardholder can use when shopping on Printemps.com or in our stores.

Simply create your printemps.com account on www.printemps.com, using the same e-mail address you provided when you signed up for your Printania card. Your Printania card will then be automatically linked to your printemps.com account.

Your shopping points and tier points will be credited 30 days after the date of your order confirmation. You can check your Shopping Points and Tier Points balance at any time by logging in to your personal account on www.printempsfrance.com

PRINTANIA ACCOUNT

All you have to do is sign up to the Printania loyalty programme. It’s free. You can sign up on www.printemps.com or www.printempsfrance.com, or directly in a Printemps store.

The Printania loyalty card is entirely free.

Your Printania card is accepted in all our Printemps stores (excluding Printemps du Louvre, Brest, Caen and Tours), and on www.printemps.com and www.placedestendances.com

The Printania loyalty card does not have an expiry date. You can therefore use it at your own pace in all Printemps stores featuring the Printania programme. 

QUESTIONS RELATED TO PERSONAL DATA

When you purchase goods from Printemps or sign up to one of our services, your personal data is disclosed to companies within the “Printemps Group” and more specifically, www.printemps.com and Printemps stores, along with their service providers. Data is collected in order to provide you with services that you have subscribed to, information about Printemps Group activities and services as well as promotional offers best suited to your interests.

You may request access to change or delete your personal information, or request the portability of your data as provided for by law, from one of the companies within the Printemps Group. To exercise your rights with one of the Printemps Group companies, write to us via e-mail at vosdonneespersonnelles@printemps.fr or by post to the following address: Printemps, Direction Marketing, 102 rue de Provence 75009 Paris, FRANCE. You have the right to submit a claim to the French Data Protection Authority, Commission Nationale de l'Informatique et des Libertés ("CNIL").

PAYMENT

For your order you can pay using the following payment methods:

Bank cards: Mastercard, Visa, AMEX

PayPal account

E-gift card

We are committed to ensuring your payment transactions are completely safe and secure.

Printemps has selected Ogone Ingenico's 100% secure payment solution which protects all the information you provide and guarantees confidentiality and security for each transaction.

For further information:

We also use SSL (Secure Socket Layer) technology to ensure the security of all transactions made on our website.

This system encrypts your personal data to ensure that it cannot be read.

Lastly, we have implemented 3-D Secure authentication, which allows us to verify your identity when you make an online purchase using a bank card.

3-D Secure is an online shopping authentication system designed to protect your card against fraudulent use.

Card holder authentication is a simple 3-step process.

Log into MY ACCOUNT on the Printemps.com website.

Choose the items you would like to purchase, go to the checkout, select your delivery method, enter your bank details and click on ‘Confirm and pay for your order.’

After verification, a "3-D Secure" window will open and your bank will ask you to enter the information required for authentication. In most cases, you will need to enter a single-use code sent to you by text message, answer a personal question and/or enter your date of birth.

Your purchase is confirmed as soon as your payment has been accepted.

You will receive an order confirmation email from us within a few minutes.

Yes, you can securely store your card or PayPal account details on our website to simplify placing orders in the future.

When you make a payment, Printemps.com gives you the option to securely save your bank or PayPal account details. This information is encrypted on your computer and sent in an unreadable format to special servers, capable of decrypting it. Authorisation and data is then checked with your bank/PayPal to protect against any improper or fraudulent use.

How can I do this?

Log into MY ACCOUNT on the Printemps.com website.

Make your selection and go to the checkout.

Select and confirm your payment method.

On the payment page, select the "yes" box in the ‘Register my bank card for future orders’ section.

Confirm and pay for your order.

Note: You can delete your saved bank card details by accessing MY ACCOUNT and clicking on "My Bank Cards" in the left-hand column.

As soon as your payment has been authorized, an order confirmation email will be sent to the email address you have provided.

If your bank account has an immediate payment facility, the amount is debited when your order is confirmed (or within two days maximum, depending on your bank).

If your bank account has a deferred payment facility, the amount is debited from your account on the specific date agreed with your bank. It may take two weeks or one month.

If one or more items in your order are not dispatched, your payment method will be refunded within:

48–72 hours if you paid by direct debit.

Two weeks or one month, in accordance with the terms agreed with your bank.

If you are unable to confirm your payment, we recommend checking that:

Your bank card has not expired.

Your credit limit has not been reached.

The card holder's first name and last name have no accents or symbols.

If all these conditions are met and you are still unable to confirm your payment, please contact our Customer Service.

REFUNDS

A refund will be issued within 3 to 5 business days after our team has approved your return.
This may take longer if a return requires further inspection. As a result, processing may take up to two weeks from the date of receiving your goods.

Please note that if your card has a deferred debit payment facility, your refund will also be deferred.
If you have not received confirmation of your refund two weeks after you returned your purchase, please contact our Customer Service or email us at customer-service@printemps.com.

In the event of a refund, and in accordance with the Printania programme general sales terms and conditions, vouchers cannot be refunded, even in the event of an order being partially refunded.

You can find all the Printania programme's general sales terms and conditions by clicking on the following link https://www.printemps.com/be/en/general-terms-conditions-printania

E-GIFT CARD

Log into MY ACCOUNT on the Printemps.com website and continue as a guest

Make your selection and go to the checkout.

Select and confirm your payment method.

On the payment page, select ‘E-gift card.’

Enter your code, then click confirm.

If you are returning an item paid for using an e-gift card, you will be refunded with a credit voucher. This voucher will be sent to you by e-mail when your return is processed. It is presented as a code containing letters and numbers and is valid for six months. The credit voucher can be used several times.

Please note:

> Your credit voucher or e-gift card may be used several times. If the value of your credit voucher or e-gift card exceeds your total purchase, a new credit voucher will automatically be generated and appear on your payment page the next time you place an order. You can also find this information in your account. If your purchase exceeds the amount of your e-gift card, you can use another payment method to cover the balance.

> E-gift cards and vouchers can be combined.

> E-gift cards are valid for one year starting from the date of purchase.

> Vouchers are valid for six months from the date of issue.

If your e-gift card is not accepted, please check that:

- you have entered the code correctly in capital letters with no spaces

- your code has not expired

NOTE: Your code will not work if you enter a zero (0) in place of a letter O.

Yes, you can use several e-gift cards to pay for an order.

To do this:

Log into MY ACCOUNT on the Printemps.com website or continue as a guest.

Make your selection and head to the checkout.

Select and confirm your payment method.

On the payment page, select ‘E-gift card.’

Enter the code, then confirm.

The ‘E-gift card’ option will automatically reappear so you can enter the code of your next gift card. The code of the gift card you have already entered will appear on the right-hand side of the screen.

ITEM AVAILABILITY

To receive an e-mail alert when an item becomes available, please follow these steps:

Go to the product description.

Choose the size required.

Enter your e-mail address in the space provided.

Confirm.

The item was in stock when you received your alert by e-mail. Unfortunately, it has since been purchased by another customer. Sometimes hundreds of e-mail alerts can be sent for an item. We advise you to place your order quickly!

SIZE GUIDE

Our True Fit service is available for over 60% of our products. Click on the white T icon in a red square below the product size selection and follow the steps provided.

The size guide is also available on most product descriptions under the size selection.

-10%

Welcome offer

Enjoy 10% off your first order at Printemps.com
when you sign up
for our newsletter! *

Civility:

Mr.

Mrs.

Please indicate your title

Email *

Veuillez indiquer un email valide

Last name*

Name is required

First name*

First name is required

Les sociétés Printemps SAS et BPCP (Printemps du Louvre) traitent, en tant que coresponsables, les données recueillies pour gérer votre inscription au live shopping et pour vous adresser, avec votre accord, nos offres commerciales. Pour en savoir plus sur la gestion de vos données personnelles et pour exercer vos droits, veuillez consulter notre Politique de protection des Données Personnelles en cliquant ici. Les informations identifiées par un astérisque sont obligatoires.

Thank you

Revenir au site

https://media-cdn.printemps.com/image/67/4/3461674.svg

Secure payment

A 100% secure payment solution

https://media-cdn.printemps.com/image/67/6/3461676.svg

Free standard delivery

From 300€/£ in purchases

https://media-cdn.printemps.com/image/67/7/3461677.svg

Need help?

About

Who are we?
Printemps group
Join us
Find a Printemps Store
Club Printemps loyalty programme
Sitemap

Have a question?

Delivery, returns and exchanges
Contact us
FAQ
Terms & conditions
Terms & conditions Club Printemps
Legal notice
Privacy policy
* Terms & conditions offers

Services

Printemps at its customers' service
Chat with a Personal Stylist
E-gift card
Referral offer

Top Brands

Balenciaga
Prada
Alexander Mcqueen
Versace
Off White
Moncler
Chloé
Jacquemus
Stone Island
Burberry
Acné Studios

Top Categories

Women's fashion
Men's fashion
Beauty
Lifestyle
Magazine
Trends
Outlet
Essentials
What's new
It's cold outside
Get ready for summer

You are on the shop :

You are browsing in :

* Terms and conditions of current offers

General terms and conditions

Welcome to printemps.com, you are connecting from: belgium and your language is: english.

RETURNS & EXCHANGES

PRINTANIA LOYALTY PROGRAMME

PAYMENT & REFUNDS

ITEMS & STOCK

Faq

WHAT ARE THE TERMS AND CONDITIONS FOR RETURNS?

DO I HAVE TO PAY SHIPPING/RETURNS CHARGES?

HOW DO I CREATE A RETURNS FORM?

I CANNOT CREATE MY RETURNS FORM

WHERE DO I TAKE MY PARCEL?

I HAVE PAID WITH A CREDIT VOUCHER. HOW WILL I BE REFUNDED?

WHEN WILL I BE REFUNDED FOLLOWING A RETURN?

DO I EARN POINTS WHEN USING MY PRINTANIA €/£10 VOUCHERS?

WHICH BRANDS ARE PERMANENT COLLECTIONS ON PRINTEMPS.COM?

HOW CAN I FIND MY FAVOURITE BRANDS ON PRINTEMPS.COM?

CAN I USE MY PRINTANIA DAY FOR PURCHASES ON PRINTEMPS.COM?

WHAT SPECIAL ADVANTAGES DOES MY PRINTANIA CARD OFFER ME AT PRINTEMPS?

HOW MANY POINTS CAN I EARN WITH MY PRINTANIA CARD?

HOW LONG ARE MY SHOPPOING POINTS VALID FOR?

HOW LONG ARE MY TIER POINTS VALID FOR?

I AM NOT RECEIVING OFFERS FROM MY PRINTANIA LOYALTY PROGRAMME. HOW DO I SIGN UP?

HOW CAN I FIND OUT HOW MANY POINTS I HAVE EARNED ON MY PRINTANIA CARD?

CAN I GIVE MY POINTS TO A THIRD PARTY?

HOW CAN I ENJOY MY PRINTANIA BENEFITS ON PRINTEMPS.COM?

I PLACED AN ORDER ON WWW.PRINTEMPS.COM, WHEN WILL MY POINTS TO BE CREDITED?

HOW DO I GET A PRINTANIA CARD?

HOW MUCH DOES THE PRINTANIA CARD COST?

WHICH STORES AND WEBSITES CAN ACCEPT MY PRINTANIA CARD?

HOW LONG IS THE PRINTANIA CARD VALID FOR?

WHAT DO YOU DO WITH MY PERSONAL DATA?

DO YOU WISH TO ACCESS OR CORRECT YOUR DATA, REQUEST ITS DELETION OR PORTABILITY?

WHAT PAYMENT METHODS ARE ACCEPTED?

IS PAYMENT SECURE?

WHAT IS 3-D SECURE?

CAN I SAVE MY PAYMENT DETAILS?

HOW DO I KNOW IF MY PAYMENT HAS BEEN ACCEPTED?

WHEN WILL MY ACCOUNT BE DEBITED?

I CANNOT CONFIRM MY PAYMENT

WHEN WILL I BE REFUNDED FOLLOWING A RETURN?

WHAT HAPPENS IF AN ORDER PAID FOR WITH PRINTANIA VOUCHERS IS RETURNED?

I HAVE RECEIVED AN E-GIFT CARD. HOW CAN I USE IT?

CAN I COMBINE MORE THAN ONE E-GIFT CARD TO PAY FOR AN ORDER?

I WOULD LIKE TO RECEIVE AN E-MAIL ALERT WHEN AN ITEM BECOMES AVAILABLE

I RECEIVED AN E-MAIL ALERT THAT MY ITEM WAS AVAILABLE, BUT IT IS NOT

WHERE CAN I FIND THE SIZE GUIDE?