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Faq

E-GIFT CARD

  1. Log into MY ACCOUNT on the Printemps.com website and continue as a guest

  2. Make your selection and go to the checkout.

  3. Select and confirm your payment method.

  4. On the payment page, select ‘E-gift card.’

  5. Enter your code, then click confirm.


If you are returning an item paid for using an e-gift card, you will be refunded with a credit voucher. This voucher will be sent to you by e-mail when your return is processed. It is presented as a code containing letters and numbers and is valid for six months. The credit voucher can be used several times. ​


​ Please note:

> Your credit voucher or e-gift card may be used several times. If the value of your credit voucher or e-gift card exceeds your total purchase, a new credit voucher will automatically be generated and appear on your payment page the next time you place an order. You can also find this information in your account. If your purchase exceeds the amount of your e-gift card, you can use another payment method to cover the balance.

> E-gift cards and vouchers can be combined.

> E-gift cards are valid for one year starting from the date of purchase.

> Vouchers are valid for six months from the date of issue.


If your e-gift card is not accepted, please check that:

 - you have entered the code correctly in capital letters with no spaces

- your code has not expired

NOTE: Your code will not work if you enter a zero (0) in place of a letter O.
Yes, you can use several e-gift cards to pay for an order.

To do this:

  1. Log into MY ACCOUNT on the Printemps.com website or continue as a guest. 

  2. Make your selection and head to the checkout. ​

  3. Select and confirm your payment method.

  4. On the payment page, select ‘E-gift card.’

  5. Enter the code, then confirm.

  6. The ‘E-gift card’ option will automatically reappear so you can enter the code of your next gift card. The code of the gift card you have already entered will appear on the right-hand side of the screen.
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