Club Printemps : 10€ back from 100€ for each new member*
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Club Printemps
  • RETURNING ONE OR MORE ITEMS
  • I HAVE ALREADY MADE MY RETURN
  • SPECIAL ADVANTAGES
  • PRINTANIA ACCOUNT
  • QUESTIONS RELATED TO PERSONAL DATA
  • PAYMENT
  • REFUNDS
  • E-GIFT CARD
  • ITEM AVAILABILITY
  • SIZE GUIDE

Faq

SPECIAL ADVANTAGES

To calculate your TIER POINTS and your SHOPPING POINTS, we use the amount on your final receipt for Printemps purchases you have made, after deduction of your vouchers. For example, when you buy a pair of trousers for €/£150 and you use a €/£10 voucher, you pay an amount of €/£140 which earns you 70 SHOPPING POINTS and 70 TIER POINTS.
There are no permanent collections on Printemps.com. You earn tier points and shopping points on all your purchases and you can use your Printania vouchers for any item you wish to purchase. ​
The ‘Favourite Brands’ option is available exclusively in Printemps stores (excluding Printemps Louvre, Brest, Caen and Tours).
The Printania day is exclusively for use in Printemps.com stores.
The Printania card allows you to earn points with each purchase gaining access to increasingly generous service tier in addition to receiving €/£10 vouchers. You will benefit from a personalised loyalty programme and will earn vouchers quicker. Throughout the year, you will also receive personal invitations to special events, exclusive sales and previews.
With each purchase on www.printemps.com, your Printania card enables you to earn SHOPPING POINTS and TIER POINTS.

Silver: €/£2 of purchases = 1 SHOPPING POINT and 1 TIER POINT.
Ruby: €/£2 of purchases = 5 SHOPPING POINTS and 1 TIER POINT.
Gold: €/£2 of purchases = 8 SHOPPING POINTS and 1 TIER POINT.
Platinum: €/£2 of purchases = 10 SHOPPING POINTS and 1 TIER POINT.

SHOPPING POINTS enable you to earn vouchers. 1000 SHOPPING POINTS = 1 voucher worth €/£10.

TIER POINTS enable you to access 4 tier levels with increasingly generous services and special advantages.

Silver: From 0 TIER POINTS
Ruby: From 500 TIER POINTS
Gold: From 2,000 TIER POINTS
Platinum: From 5,000 TIER POINTS
SHOPPING POINTS will expire if the card holder is inactive (no purchases made using their Printania card) for a period of 18 months from the date of their last purchase.
TIER POINTS are valid for a one-year period, from the point of being awarded the tier. If the TIER POINTS threshold is lower than the minimum authorised for that tier, the holder's tier will be reviewed once a year. This is based on the number of TIER POINTS allocated, on the anniversary date of the most recent tier awarded.
Throughout the year, the Printania programme offers personalised loyalty promotions, invitations to specific events, private sales and previews. To enjoy these rewards, the following details in your personal account must be provided: your last name, first name, e-mail address, an agreement to receive e-mails, text messages or direct mail along with your postal address and phone number. Please check that all this information is up to date by visiting MY ACCOUNT section on the Printemps.com website or by logging in to your personal account on www.printempsfrance.com/espaceprive.
You can check your TIER POINTS and SHOPPING POINTS balance, your tier, the number of vouchers and all your rewards in the Printemps store or by logging in to your personal account on www.printempsfrance.com/espaceprive
TIER POINTS and SHOPPING POINTS earned through the Printania loyalty programme have no market value and cannot be transferred to a third party. You can, however, add a joint card holder to your Printania card and share your TIER POINTS and SHOPPING POINTS. You will enjoy the same tier and rewards, and your points will be assigned to the same account. You will then have the opportunity to earn €/£10 vouchers more quickly, which you or your joint cardholder can use when shopping on Printemps.com or in our stores.
Simply create your printemps.com account on www.printemps.com, using the same e-mail address you provided when you signed up for your Printania card. Your Printania card will then be automatically linked to your printemps.com account.
Your shopping points and tier points will be credited 30 days after the date of your order confirmation. You can check your Shopping Points and Tier Points balance at any time by logging in to your personal account on www.printempsfrance.com
Welcome to printemps.com, your login country is: ireland and your language is: english.